Third Party Logistics (3PL) services in India

Scope and service levels are set at scoping, from your order volumes, product range, how fast orders must leave and what returns to expect. The procedure is then agreed at onboarding, with every task and its owner listed before stock arrives.

Receiving, storage, inventory control, pick and pack, dispatch and outbound freight move to the provider, while decisions on products, pricing and customers stay with you. Small businesses gain most when this work uses people better placed on selling or production, and we scope on your actual volumes.

Our team prepares and checks the export documents, and customs clearance goes through licensed customs clearance specialists. Both sit on the same file as your stock and freight, so one coordinator can tell you where the paperwork stands. See our documentation support.

Accurate stock starts at receiving, where goods are verified and recorded, and continues through systems that track inventory as orders are picked. Reports on stock and dispatch let you compare our records with your own count. Exceptions go to your one coordinator.

Tell us the value, packing and handling needs of each product line at scoping, because the procedure for your account is agreed before stock arrives. Fragile items need the right packing, and our packaging and unpacking service can support it before dispatch.

It depends on the product, so state the storage conditions at scoping and we check whether your conditions can be met. If they cannot be met, you hear that before any stock arrives. Temperature-sensitive cargo is handled through our temperature-controlled logistics service.

Returns are part of scoping, so tell us the volume you expect and what should happen to returned stock. The procedure is then agreed at onboarding, so your shops and stockists are not left guessing how a return is dealt with.

Ask for stock, throughput and dispatch performance reported on an agreed cycle. Agree the cycle at onboarding, then review the numbers with your coordinator. Manufacturers and consumer goods sellers alike can then adjust the arrangement on evidence instead of opinion.

Proposals differ because providers price on different assumptions about order volumes, product range, service levels and returns. Ask each provider to list its assumptions so you compare like with like. A price built on assumptions rarely holds once real orders arrive, so we map your operation first.

Exceptions go to one coordinator who sees both the stock and the freight, so nobody argues over which side the problem sits on. When two companies split the work, every delay becomes a dispute. Cargoking runs storage, fulfilment and air, sea, road or rail freight on one file.