Export containers at an Indian port gateway moving under one transport document

Multimodal freight forwarding services from India

Three carriers, three documents and nobody answering when the cargo is held: that is what a fragmented shipment looks like. Cargoking Shipping & Logistics, headquartered in Mumbai, India, is a registered Multimodal Transport Operator (MTO) that forwards air, sea, road and rail cargo for exporters and overseas buyers, on one transport document and with one coordinator.

  • 25+ years in freight forwarding
  • 500+ business clients
  • ISO 9001:2015 Certified
  • MTO Registered
  • FFFAI Member
  • MSME Registered
Export documentation prepared on a forwarded shipment file

Service overview

What forwarding covers, from first booking to final delivery

Cargoking’s multimodal freight forwarding service in India plans, books and documents your shipment across air, sea, road and rail, then follows it to delivery as one file. The service suits a single pallet and a full commercial consignment alike. Small shipments from several suppliers can be consolidated, and every movement is coordinated end to end, from pickup at your premises to handover at the destination.

Cargo moves from India to Europe, the United Kingdom, the Gulf region and Oceania, with dedicated lane pages for the United States, Kenya and Singapore.

  • Air and sea freight forwarding
  • Customs and documentation support
  • Shipment tracking coordination
  • Multimodal transport planning
  • Cargo consolidation for small shipments

Multimodal transport

One transport document: what multimodal changes

A multimodal transport document covers the whole journey under one contract, so one party answers for the cargo from the first pickup to the final handover. Without it, each carrier issues its own document and answers only for its own part of the journey.

Ask about one document

Separate carriers

Three documents, three sets of terms and a claim that has to be chased across companies when something goes wrong.

One Multimodal Transport Operator

We issue the transport document and carry the liability for the movement, under the terms agreed for your shipment.

Typical combinations

Road to the port then ocean carriage, rail to an inland depot then sea, or sea then road at the destination.

One call

Your coordinator holds the whole file, so you do not need to know which carrier has the cargo to ask where it is.

We confirm in the quote whether your shipment runs on one multimodal document, and who is answerable at each point.

Industries served

Cargo profiles suited to multimodal forwarding

Manufacturing

Machinery, components and finished goods, consolidated from several suppliers where that saves space.

Automotive

Parts and assemblies that need predictable routing and accurate paperwork.

Export businesses

Manufacturers and merchants selling to overseas buyers, with documents prepared to the buyer’s requirements.

Global traders

Importers and traders buying from several Indian suppliers and shipping as one.

What stays the same

What stays the same across every cargo type

  • Network: booking with airlines, shipping lines, truckers and railways on major routes
  • Planning: routing, documents and handover points agreed before the cargo moves
  • Pricing: an itemised quote, with duties and statutory taxes shown separately

How it runs

From enquiry to delivery: four stages of a forwarded shipment

Four stages, each owned by the same coordinator, so one coordinator tracks every handover between companies.

01

Enquiry and mode comparison

Route, commodity, weight, volume and deadline go in, and a comparison of the realistic modes and routings comes back, usually within the same working day once the details are complete.

02

Booking and contracting

Carriage is contracted with the carriers on the agreed routing. Under our MTO registration, a multimodal movement runs on one document rather than three.

03

Documentation and clearance

Export and import documents, Harmonised System (HS) classification and Directorate General of Foreign Trade (DGFT) documentation are checked by our team, with customs clearance through licensed customs clearance specialists.

04

Movement, exceptions and delivery

One coordinator follows the file through departure, transit, arrival, clearance and delivery, and tells you about exceptions before you have to ask.

Why Cargoking

Why one forwarder should answer for the whole shipment

Freight forwarding is an accountability service: anyone can get a carrier rate, but you are buying someone who stays answerable when the routing changes, the paperwork is questioned or the cargo is held.

Cargoking keeps that accountability in one place. Booking, documentation and coordination sit with the same team and your account has one coordinator. Our operations team answers around the clock rather than in office hours only.

Being a registered Multimodal Transport Operator matters most in freight forwarding. It lets us contract a sea plus road or rail plus sea movement under a single transport document, so there is one liability and one party to call.

  • Air, sea, road and rail under one contract
  • Export and import documentation checked by our team
  • Registered Multimodal Transport Operator
  • One coordinator and a 24/7 operations team
How your forwarding quote is builtItemised, with no charges left out
  1. 01
    Main carriageThe carrier rate on every mode being compared
  2. 02
    Origin costsPickup, export handling and terminal charges
  3. 03
    Customs and documentationShipping bill, classification and DGFT documentation, with clearance through licensed specialists
  4. 04
    Destination and deliveryImport handling and inland delivery

Duties and statutory taxes are listed separately, because the authorities set them rather than us.

Get an itemised quote

Getting a quote

Six details that get you an accurate quote

A quote is only as accurate as the details behind it, and incomplete information is the main cause of a slow one. Send these six and we can start.

Send details for a quote
  • Route: pickup location or origin port, and the destination
  • Cargo: what it is, with the HS code if you have it
  • Size: weight, volume and how it is packed
  • Dates: when the cargo is ready and when it must arrive
  • Terms: the International Commercial Terms (Incoterms) agreed with your buyer or supplier, if any
  • Special handling: hazardous goods, temperature control or oversized pieces

Exporters should also have the commercial invoice, packing list and Importer Exporter Code (IEC) ready. Our DGFT documentation support can check them before booking.

Common questions

Questions to settle before you appoint a forwarder

Intermodal means cargo moves by more than one mode, usually under separate contracts, while multimodal means one contract and one transport document for the whole journey. The two words are often mixed up, so ask which one your quote is based on.

Both are possible, depending on what is agreed for the shipment. Under our Multimodal Transport Operator (MTO) registration we can issue our own transport document and carry the liability for a movement that uses more than one mode. We confirm which role applies when we quote. Our About page lists the registrations.

Often yes, because banking rules for letters of credit, the Uniform Customs and Practice for Documentary Credits (UCP 600), have an article for documents covering at least two modes of transport. The credit itself must allow it and the details must match, so share the wording with us before booking and we will check it against the document.

Compare the options side by side, because splitting the shipment or choosing a different routing often settles it. Urgent items can go by air and the bulk by sea, or a sea-air routing can be priced where it suits the cargo. We show each option with its cost, so you choose the balance between cost and speed.

Air freight is charged on chargeable weight, which is the greater of the actual weight and the volumetric weight. Volumetric weight is length times width times height in centimetres, divided by 6,000. Light, bulky cartons therefore cost more than their scale weight suggests. See our air freight service.

The International Commercial Terms (Incoterms) in your sales contract decide which stages you pay for, so we quote only the stages that fall to you. For example, under Free On Board (FOB) the seller delivers to the vessel and the buyer pays the main freight. Tell us the term agreed and we will match the quote to it.

Carrier surcharges, storage and waiting charges can change with the shipment, so we list what is known at quotation and flag anything outside the quote. Duties and statutory taxes are shown separately, because the authorities set them. Clear paperwork and agreed dates reduce the chance of extra charges.

The commercial invoice, packing list and shipping bill should agree on the goods description, quantity, weight and Harmonised System (HS) code. A mismatch can cause a query or a hold at customs. Our team checks the set before booking, with DGFT documentation support where it is needed.

Yes, they can be combined into one Less than Container Load (LCL) or air consolidation, so you pay for the space you use. Where goods need to wait for the last supplier, our warehousing service can hold them before dispatch.

Your coordinator tracks the cargo across every carrier, so you ask one person for the status instead of chasing each one. Exceptions such as a rolled booking or a held container are reported to you as they arise.

More questions? Read our frequently asked questions or our freight guides.

Container vessel alongside the quay ready to load export cargo

Cargo ready to move on one document?

Send us the route, cargo details and your target date. You will get a considered option and an indicative price, usually within the same working day once the details are complete.